The protection of our users’ and interested parties‘ personal data is a matter of great importance to us. Therefore we take all appropriate technical or organizational measures in order to comply with the applicable regulations of data privacy such as the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). In the provisions below we advise you of the collection, processing and use of your personal data in connection with the visit and with your use of the services offered on our website.
This data protection statement can be downloaded, stored and printed out.
The controller responsible for the data collection, processing and use is the operator of the website www.patroneo.de:
represented by the managing directors Andreas Rott and Katja Rott,
Hammer Straße 39
Tel: +49 (0)251 23 73-260
Register: AG Münster [Local Court], HRB 15497
VAT number in accordance with § 27a UStG: DE299991991
We collect and process your personal data in compliance with the relevant pro-visions of statute, in particular the General Data Protection Regulation (hereinafter: “GDPR”) and the German Federal Data Protection Act (hereinafter: “BDSG”) and in accordance with the provisions below.
Personal data means any information relating to an identified or identifiable natural person. This includes, for example, name, address, telephone number, e-mail address, IP address, user name, password, and information on the web-sites which are being viewed by a visitor.
The data subject is any identified or identifiable natural person whose personal data are processed by the controller responsible for the processing or by the controller’s processor.
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. This includes collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing means the marking of stored personal data with the aim of limiting the processing thereof in the future.
Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not.
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
We will only collect, process and use your personal data if you gave us your consent or if there is a legal basis or legal obligation to do so. If it is sufficient to use anonymized or pseudonomyzed data for the purpose described, we will just collect and process such data.
Every time our website is accessed, specific usage data are transmitted by the respective Internet browser and stored in log files, so-called server log files. This applies to the following data:
– Time and date when you accessed our website
– IP address of the accessing computer
– Name and URL of the file retrieved
– Volume of data transmitted
– Identification data of the browser and operating system used
– Website which the access came from (referrer URL)
These data are collected and processed for the purpose of enabling you to use our website (setting up the connection), guaranteeing system security, technical administration of the network infrastructure, providing information to law enforcement authorities in the event of a cyber-attack or misuse and for optimizing our Internet presence. These data will not be combined with personal data from any other data resources.
The legal basis for the collection, storage and use of these data is our legitimate interest in providing you with the information on our website without any impairment and in guaranteeing the necessary security (point f) of Art. 6 (1) sentence 1 GDPR).
If you contact us via e-mail, we collect, store and process your e-mail address, your name and the content of your communication. If you provide your postal address and additional contact data or add any attachments, then we also store and process these data.
Please note that in order to answer your communications we do not need to have these additional data you provide us with on a voluntary basis and please consider carefully whether you wish to disclose these data to us.
We store and use your personal data for the purpose of answering your questions and processing your messages or other subsequent queries or communications.
These data will be erased once the communications with you have been concluded – subject to any statutory or official retention obligations or if processing the data is lawful based on a different legal ground. This is performed at the latest after we have had no further communications with you for a period of one year.
The legal basis for processing your personal data is our legitimate interest in being able to communicate with you to respond to your communications (point f) of Art. 6 (1) sentence 1 GDPR).
Notwithstanding the other provisions, we reserve the right to transmit your data to processors acting on our behalf on the basis of the legal grounds set out above (e.g. in connection with IT support, dispatch of direct-to-consumer advertising, hosting or expert file and data destruction). We always have agreements on data processing on commission with the service providers thus engaged. Such agreements ensure that the data transferred are only used by the processors acting on our behalf to perform tasks stipulated by us in accordance with the above purpose and in compliance with the technical and organizational measures necessary for data security and data protection.
Otherwise your personal data are not transferred to third parties for any purposes other than those set forth hereinbelow. We only transfer your personal data to third parties if:
– you have explicitly given your consent to this in accordance with point a) of Art. 6 (1) sentence 1 GDPR;
– the transfer is necessary pursuant to point f) of Art. 6 (1) sentence 1 GDPR for the establishment, exercise and defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in your data not being transferred;
– in the event that the transfer is subject to a legal obligation pursuant to point c) of Art. 6 (1) sentence 1 GDPR or
– processing is lawful and is necessary for handling contractual relationships with you pursuant to point b) of Art. 6 (1) sentence 1 GDPR. In this case we will inform you in detail about the transferal of your personal data.
The collection, processing and use of your data via our website is solely under-taken after being encrypted by means of SSL encryption (so-called Secure Socket Layer) with the highest level of encryption. This is currently 256 bit encryption. If your browser does not support 256 bit encryption, then we apply 128 bit v 3 technology instead. SSL is used to encrypt the continuous flow of data between the server and a user’s browser on the Internet and to thus prevent “illicit interception and retrieval” – insofar as is technically possible. An SSL connection can be identified, among other things, by the fact that the URL in the address bar of your browser starts with “https://” and/or by a “padlock symbol” or “key symbol” (icon) in the status bar at the bottom of your web browser. By clicking on the icon, you can obtain further information on the encryption and/or on the SSL certificate used, depending on which browser you use.
Moreover, we use all reasonable, suitable, technical and organizational security measures to protect your data against accidental or deliberate manipulation, partial or complete loss or destruction and against unauthorized access by third parties. Our security measures are continually improved and further evolved in accordance with technological development.
In principle, your data will be erased if your consent has lapsed or if your personal data are not necessary for the purpose of data processing and there is no other legal basis for processing of your personal data. If these data have to continue to be stored thereafter, however, due to existing statutory, official or contractual obligations (e.g. warranty, financial accounting) despite of withdrawal of consent, objection or omission of the legal basis, data processing will be restricted by means of marking these data and making them unavailable.
As the person affected by the data processing (data subject) you have the following rights:
• Right of access (Art. 15 GDPR)
You have the right to obtain from us information on the personal data stored on you. This encompasses, in particular, information on the purposes of the processing, the categories of the processed personal data, the categories of recipients to whom your personal data have been or will be disclosed, the storage period, the existence of a right to rectification, or erasure or restriction of processing or to object to such processing, the existence of the right to lodge a complaint, where the data are not collected from you, information as to their source, and on the existence of automated decision-making, including profiling and, if applicable, meaningful information on the details thereof. Further, you have the right to receive a copy of your personal data undergoing processing by us.
• Right to rectification (Art. 16 GDPR)
You have the right to obtain from us without undue delay the rectification of inaccurate personal data and the right to have incomplete personal data completed.
• Right to erasure “Right to be forgotten” (Art. 17 GDPR)
You have the right to obtain from us the erasure of your personal data subject to the statutory requirements. If the erasure is opposed by statutory or official retention obligations or to the extent that the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims, the processing of the data shall be restricted (see below).
• Right to restriction of processing (Art. 18 GDPR)
You have the right to obtain from us, subject to the statutory requirements, the restriction of the processing of your personal data, i.e. by marking the person-al data and restricting the future processing thereof (blocking).
• Right to data portability (Art. 20 GDPR)
You have the right to require of us, subject to the statutory requirements, that the personal data you provided be transmitted in a structured, commonly used and machine-readable format to you or to a controller named by you.
• Right to object to direct marketing (Art. 21 GDPR)
You have the right to object at any time to the processing of your personal data for advertising purposes (“objection to advertising”).
• Right to object to data processing in the event of the legal ground of “legitimate interest” (Art. 21 GDPR)
You have the right to object at any time to the processing of your data by us if this is based on the legal ground of “legitimate interest”. We will then discontinue processing the data unless we can demonstrate – in accordance with the statutory requirements – compelling legitimate grounds for the continued processing which override your interests.
• Right to withdraw consent (Art. 7 (3) GDPR)
If you have given us your consent to the collection and processing of your da-ta, you have the right to withdraw this consent at any time with effect for the future. The withdrawal of consent shall not affect the lawfulness of the processing of your data based on consent before its withdrawal. Please note that, if applicable, we can, despite your withdrawal of consent, continue to collect and process your data if this is permitted and necessary on the basis of another legal ground (e.g. to perform a contractual relationship which may exist with you, due to a legitimate interest or due to a legal obligation).
• Right to lodge a complaint with the supervisory authority (Art. 77 GDPR)
You have the right to lodge a complaint with the competent supervisory authority if you consider that the processing of your personal data infringes applicable law. In this respect you have the possibility of lodging a complaint with the data protection authority responsible at your habitual residence or in your country, or with the data protection authority with responsibility for us.
The supervisory authority responsible for us is:
Landesbeauftragte für Datenschutz und Informationsfreiheit
[The State Officer for Data Protection and Freedom of Information
of the German State of Nordrhein-Westfalen]
Tel: +49 (0)211/38424-0
Fax: +49 (0)211/38424-10
This Data Protection Statement is up-to-date at the current time and is valid as per July 2018.
It can become necessary to modify this Data Protection Statement as a consequence of further developments of our website and offers or due to a change in statutory or official requirements.
The Data Protection Statement currently valid can be retrieved, stored and printed out from our website at: www.patroneo.de
We are setting great value upon your feedback to our data protection regulations. If you have any questions to our data protection statement or if you are of the opinion that we do not comply with these regulations, please let us know by e-mail, phone, fax or mail. Please use our contact data mentioned above.
Version: July 2018